Terms of service

Introduction

Welcome to VION (“we”, “us”, or “our”).
These Terms of Service (“Terms”) govern your access to and use of our website, platform, and related services (collectively, the “Service”).
By creating an account, accessing, or using VION, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our Service.

1. Overview

VION is a cloud-based platform designed to help teams and individuals manage, analyze, and visualize their data efficiently.
These Terms apply to all users of the Service, including registered and non-registered users.

2. Changes to These Terms

We may modify these Terms at any time. Updates will be posted on this page with a new “Last updated” date.
Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

3. Eligibility

You must be at least 16 years old to use our Service. By using VION, you represent that you have the legal capacity to enter into these Terms.

4. Accounts and Security

When you create an account, you must provide accurate and complete information.
You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
If you suspect unauthorized access, please notify us immediately at support@vion.com.

5. Acceptable Use

You agree not to:

• Use the Service for unlawful or harmful purposes.

• Interfere with or disrupt the Service or its servers.

• Attempt to gain unauthorized access to other users’ accounts or data.

• Reverse-engineer, copy, or resell any part of the Service.

Violation of these rules may result in suspension or termination of your account.

6. Subscription and Payments

Some features of the Service may require a paid subscription.
By subscribing, you agree to the pricing, billing cycle, and payment terms shown at checkout.
All payments are processed securely through our payment provider.
Unless otherwise stated, all fees are non-refundable.

7. Cancellation and Termination

You may cancel your subscription at any time through your account settings.
Your access will remain active until the end of your current billing period.
We may suspend or terminate your account if you violate these Terms or misuse the Service.

8. Intellectual Property

All content, software, and materials available through VION are owned by or licensed to us.
You may not copy, modify, or distribute any part of the Service without our written consent.

9. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect and use your information.
By using VION, you consent to such data practices.

10. Disclaimer of Warranties

The Service is provided “as is” and “as available.”
We make no warranties that the Service will be uninterrupted, secure, or error-free.

11. Limitation of Liability

To the fullest extent permitted by law, VION and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

12. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

13. Contact

If you have any questions or concerns about these Terms, please contact us at support@vion.com.