Privacy Policy

Introduction

At VION (“we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, platform, and related services (collectively, the “Service”).

By using VION, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

• Account Information: When you register or log in, we collect your name, username, email address, and password.

• Usage Data: We automatically collect information about your interactions with the Service, such as pages viewed, time spent, IP address, browser type, and device information.

• Payment Information: If you make a purchase or subscribe to a plan, your payment details are processed securely by our payment provider — we do not store credit card information on our servers.

• Communication Data: If you contact us (for example, via support email), we may keep records of your messages.

2. How We Use Your Information

We use your data to:

• Provide, maintain, and improve our Service.

• Personalize your experience and deliver relevant content.

• Process payments and manage subscriptions.

• Communicate with you about product updates, support, or promotions.

• Monitor usage and prevent fraud or misuse.

• Comply with legal obligations.

3. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
You may request deletion of your account and associated data at any time by contacting us.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze usage, and remember preferences.
You can control cookie settings through your browser, but disabling cookies may affect some parts of the Service.

5. Data Sharing and Third Parties

We do not sell your personal information.
We may share limited data with trusted third-party providers who help us operate the Service, such as:

• Payment processors (for billing)

• Analytics providers (for performance insights)

• Cloud hosting services (for storage and infrastructure)

All third parties are required to handle your information securely and in accordance with this Privacy Policy.

6. Data Security

We use appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
However, no online platform can guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your data.

• Request correction or deletion of your data.

• Withdraw consent where applicable.

• Object to certain processing activities.

To exercise your rights, please contact us at support@vion.com.

8. International Data Transfers

Your data may be transferred and processed in other countries where our servers or service providers operate.
We ensure that adequate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page with the updated date above.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at support@vion.com.